Privacy Policy

Last updated: June 2025

At eWinery, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make purchases from us.

1. Information We Collect

We collect information you provide directly to us when you:

• Create an account on our website
• Place an order or make a purchase
• Contact our customer support team
• Subscribe to our newsletter
• Leave a product review

This information may include your full name, email address, phone number, delivery address, and payment information. We do not store your card details — all payments are processed securely through Paystack.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send you order confirmations and delivery updates
• Respond to your enquiries and provide customer support
• Send promotional emails and offers (only if you have opted in)
• Improve our website and product offerings
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Delivery partners — We share your name, phone number and delivery address with our logistics partners to fulfil your orders.
• Payment processors — Your payment information is processed by Paystack, which operates under its own privacy policy.
• Legal requirements — We may disclose your information if required by law or to protect the rights and safety of eWinery and its customers.

4. Data Security

We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Your account is protected by a password, and we encourage you to use a strong, unique password and keep it confidential.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site. You can control cookie settings through your browser, though disabling cookies may affect some features of the site.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and personal data
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at info@ewinery.ng.

7. Children's Privacy

eWinery sells alcohol products and our website is strictly for adults aged 18 and above. We do not knowingly collect personal information from anyone under 18 years of age.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@ewinery.ng
• Phone: +234 000 000 0000
• Address: Lagos, Nigeria